Mpix: Interview with Director Brandon Tucker

Mpix is a company that offers professional photo prints, books, and other gifts that improve home decor — you can even order prefabricated gallery walls. Mpix operates under the umbrella of Miller’s which is the number one professional photo lab in the United States.

Brandon Tucker, Director at Mpix, recently discussed the brand and its mission via an exclusive interview.

Meagan Meehan (MM): What is Mpix?

Brandon Tucker (BT): Mpix is a photo lab committed to providing professional quality photo keepsakes at friendly prices. Featuring complimentary color correction, archival quality papers, and the fastest turnaround on the internet, we make it easy to create professional quality prints, photo books, and gifts with your treasured snapshots.

MM: What differentiates this company from other photo services?

BT: What makes Mpix unique is the quality of our products paired with how fast we can deliver them to your doorstep. From professional photographers to everyday photo-lovers, we’ve helped thousands of people bring their favorite moments to life with keepsakes crafted to stand the test of time. For starters, a real employee personally reviews and edits your photos before they head to the printer so you get true-to-life color on your pictures. And we don’t take shortcuts when it comes to our materials. We exclusively use certified archival quality photographic papers to make sure your photos last for generations. And to top it off, most orders ship within 1 business day.

MM: What options-books, wall hangings, framed photos, etc.-do customers typically gravitate towards?

BT: Prints have been our most popular item since the very beginning. To date, we’ve received over 100K five-star reviews for our Prints from professional photographers and hobbyists alike. Beyond Prints, we’re seeing a growing number of customers gravitate towards our Photo Books, Albums, and Wall Art options. Compared to other places online, we truly believe our quality is unmatched. We like to think that we have a little bit of something for everyone.

MM: How much have advances in technology helped your brand?

BT: Technology advancements have played a major role in how we’ve been able to expand our offering over the years. Our new Book Builder has made it easier than ever for customers to create a timeless Photo Book or Album with drag-and-drop design tools, stylish backgrounds, personalized text and more. And with the recent advancements in printing technology, we have more creative freedom to expand our product offering without sacrificing our quality or turnaround time.

MM: What are some of the coolest or most memorable ways that you’ve seen people use Mpix?

BT: We are so grateful to help our customers celebrate really big life moments with our products. We’ve seen proposals, pregnancy announcements, surprise wedding albums for grandparents, and many other memorable celebrations. But the story that I immediately think of is from the Gammons family. Brian and Rebecca Gammons along with sons, Oliver, 5, and Teddy, 1, wanted to give back to caregivers in honor of their late son Charlie. Charlie passed away on June 9, 2019 and Bryan felt he needed to do something for others to commemorate Charlie’s life. The Gammons family hand delivered personalized photo buttons to Umass Memorial Medical Center so patients can see who is caring for them behind their masks and face shields. The photos they shared with us moved us to tears.

MM: Is Mpix currently working on any new product options, programs, or initiatives that are especially exciting?

BT: Yes! We are currently in the process of building out our mpix wedding line! The first major product to drop was the Signature Album. This our most premium album we have ever created, with thick pages, premium paper types, seamless spreads and genuine leather covers. We are very happy to finally be able to share it with the world and the feedback we’ve received so far has been really encouraging.

MM: What are the brand’s ultimate goals for the future and is there anything else that you would like to mention?

BT: Our ultimate goal is to help people celebrate life’s meaningful moments with professionally printed keepsakes that will be passed down for generations. In today’s world, our photos can so easily get lost in the depths of our camera rolls or on old hard drives. We believe your photos matter and we’re here to help every step of the way.

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To learn more, visit the official website: https://www.mpix.com/

Meagan J. Meehan is a published author of novels, short stories, and poems. She is also a produced playwright and an award-winning modern artist.